CHUBB is the world’s largest property and liability insurance company. The company has been operating on the market for over 15 years.
Represented in 54 countries, CHUBB offers:

• Property insurance
• Liability insurance for legal entities and individuals
• Personal accident insurance
• Medical insurance
• Reinsurance
• Life insurance of various customer groups.

It is headquartered in Warren, New Jersey, USA

You may apply for compensation if your trip is cancelled or shortened in advance due to:

• an unexpected illness, injury, or death of the cardholder or his/her close relative
  
• compulsory quarantine for the infected person (some personal quarantine rather than the situation in the country)
  
• complications of pregnancy with sequelae (if they did not arise before booking the trip).
  

In this case, the insurance company will only compensate for the non-reimbursable travel expenses.

What is NOT covered by insurance:

• Costs of reimbursable airport charges, duties, and taxes
• Trip cancellation due to a pre-existing illness
• Travel expenses using miles, bonuses, points, etc.
• Trip cancellation due to missing or invalid passport or visa
  

Conditions to obtain compensation for flight delays:

• Your flight is delayed for 4 hours or more.
• You checked in for the flight.
• You have an airline’‎s official document which confirms the flight delay

Conditions to obtain compensation for the delayed luggage:

• Your luggage is delayed for 4 hours or more.
• You have an airline’‎s official document which confirms the delayed luggage.

What is NOT covered:

• Loss as a result of delay, confiscation, or detention by the customs or other authorities
• Requirements regarding your luggage which was transported as a load or according to the waybill

Conditions to obtain compensation for the missed flight:

• You are late for the point of departure due to the fact that

  ⇾ the car you drove broke or got into an accident
  ⇾ public transport you used arrived off schedule

• You must provide:

  ⇾ Proof of all additional expenses incurred by the cardholder
  ⇾ An official letter on the actual delay of public transport
  ⇾ An accident certificate

• You must allow reasonable time to arrive at the point of departure on time.

Conditions to obtain compensation for the missed transit flight:

• You missed your confirmed next flight at the connecting point.
• You must provide airline’‎s documents which confirm the delayed departure or arrival of the first flight.
• You must make every effort to get on your next flight; you must allow (at least) 2 hours before the scheduled arrival time of the flight.

Your trips are not insured if

• you travel against the advice of your doctor
• you travel for medical treatment/consultation
• you have undiagnosed symptoms which require further treatment/examination.
• at the time of booking the trip, you are aware of any reasons which may cancel or shorten it
• if the main purpose of your trip is sports events, and you travel as an athlete.
• if a partner or a child travels without the cardholder.

If the main purpose of your trip is not sports events, you can be insured if you:

• make use of all recommended/necessary equipment for your safety
• comply with all of the requirements and safety rules proposed by the organizers
• have no contraindications from your doctor to engage in a given sport
• do not compete for speed and time

To get Visa Platinum, Visa Signature, Visa Infinite, Visa Platinum Business, Visa Platinum Business and Visa Signature Business premium cards to be automatically insured, please check out the list of our partner banks: https://www.visa.com.ua/en_UA/pay-with-visa/partner-banks.html

Learn more about the insurance service and other benefits of premium Visa cards in the Visa chatbot.

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