With Visa’s Zero Liability Policy, you won’t be held responsible for unauthorized transactions made with your Visa card. You’re covered if your card is ever lost, stolen or fraudulently used.

Learn more about Visa’s Zero Liability Policy

*Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more details.

Visa can work with your bank to expedite the replacement of your card and ship it globally within 24 to 72 hours after approval. Alternatively, we can arrange for cash to be available at a location near you, usually within hours of your bank's approval.

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To bridge spending when awaiting a replacement card, when experiencing card acceptance difficulties or when you simply need cash in hand, Visa can arrange for cash to be available at a location near you.

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When you are traveling or working anywhere in the world, your Visa Business card gets you access to a multilingual call center 24 hours a day, 365 days a year to get the assistance you need.

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Auto Rental Collision Damage Waiver (ARCDW) provides primary insurance coverage for physical damage and theft, reasonable and customary towing, and valid loss-of-use charges and administrative fees when you reserve and pay for a rental car with your covered Visa Business card. Certain terms, conditions and exclusions apply. In order for coverage to apply you must use your covered Visa Business card to secure transactions.

View Auto Rental Collision Damage Waiver terms and conditions

This is a pay-per-use roadside assistance program; available 24x7; Roadside Dispatch will ask for your location, find out more about your problem and will remain on the phone with you while arranging a dispatch to a reliable tow operator or locksmith. You pay a set price per service call. Certain limitations, terms and conditions apply.

View Roadside Dispatch terms and conditions

When you are traveling or working anywhere in the world, your covered Visa card gets you access to a multilingual call center 24 hours a day, 365 days a year to help get the assistance you need. As a covered cardholder, you, your spouse and dependent children under 22 years of age who are traveling with can call a dedicated toll-free number in the United States, or call collect when traveling abroad. Keep in mind this program provides assistance only. Cardholders are responsible for the cost of any services received. Services include:


• Medical Referral Assistance - provides medical referral, monitoring, and follow-up
• Emergency Transportation Assistance - arranges for transportation under medical supervision
• Emergency Message Service - can relay emergency messages for travelers and is available 24 hours a day
• Prescription Assistance and Valuable Document Delivery Arrangements - can accommodate unexpected prescription needs or transport critical documents (e.g. passport or travel visa), which may have been left at home or elsewhere
• Legal Referral Assistance - can arrange contact with English-speaking attorneys, U.S. embassies and consulates, bail-bond assistance and follow-up assistance
• Emergency Ticket Replacement - arranges for the replacement and delivery of new tickets, and assists with ticket reimbursement procedures
• Lost Luggage Locator Service - can help you through the common carrier’s claim procedures or can arrange shipment of replacement items if an airline or common carrier loses your checked luggage
• Emergency Translation Service - provides telephone assistance in all major languages and helps find local interpreters, if available. Certain terms, conditions and exclusions apply. Contact your issuer for a copy of your Guide to Benefits.

View Travel Emergency Assistance Services terms and conditions

Purchase Security can replace, repair or reimburse you for an eligible item purchased with your covered card up to $10,000.00 per claim in the event your item is stolen or damaged. Extended Protection doubles the time period of the original manufacturer's written U.S. warranty up to 1 additional year on eligible warranties of 3 years or less. Certain terms, conditions and exclusions apply. In order for coverage to apply you must use your covered Visa Business card to secure transactions.

View Purchase Security/Extended Protection terms and conditions

Travel Accident Insurance provides accidental death and dismemberment coverage. Coverage is in effect on the common carrier (e.g., flight, rail, bus, ferry, cruise ship), as well as while on courtesy ground transportation to and from the airport (or train depot, bus, terminal, etc.) and between terminals, as well as when you are at the airport immediately before departure, or immediately after arrival, on any covered trip. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa Signature Business card to secure transactions.

Lost Luggage Reimbursement will reimburse you up to $3,000 If your checked luggage or carry on baggage is lost due to theft or misdirection by the common carrier (e.g., airline, rail, bus, ferry). For New York residents coverage is limited to $2,000 per bag. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa Signature Business card to secure transactions.

View Lost Luggage Reimbursement terms and conditions

With the Visa Lost/Stolen Card Reporting service, reporting a lost or stolen card is simple. Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911, or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.

Learn more about emergency card services