With the Visa Lost/Stolen Card Reporting service, reporting a lost or stolen card is simple. Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911 , or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.
Experience premium rewards with Visa Signature® credit cards
From concerts and theme park tickets to dinner reservations and travel accommodations, your Visa Signature credit card can unlock premium rewards and next-level experiences.
Upgrade key moments of your day, from dining out and leisure to travel accommodations and once-in-a-lifetime opportunities.
Learn what a Visa Signature card can unlock for you.
Benefits marked with an asterisk (*) are issuer optional. Confirm with your issuer if these benefits are included with your card.
Whether you’re at home or traveling abroad, Visa has you covered with a wide range of travel and purchase protections. Enjoy added security when you need it most.
Cardholder Inquiry Service
Take full advantage of your unique benefits with personalized support from Visa experts.
Emergency card replacement
Visa can work with your bank to expedite the replacement of your card and ship it globally within 24 to 72 hours after approval. Alternatively, we can arrange for cash to be available at a location near you, usually within hours of your bank's approval.
Emergency cash disbursement
To bridge spending when awaiting a replacement card, when experiencing card acceptance difficulties or when you simply need cash in hand, Visa can arrange for cash to be available at a location near you.
Lost or stolen card reporting
Roadside Dispatch®
This is a pay-per-use roadside assistance program; available 24x7; Roadside Dispatch will ask for your location, find out more about your problem and will remain on the phone with you while arranging a dispatch to a reliable tow operator or locksmith. You pay a set price per service call. Certain limitations, terms and conditions apply.
Travel Emergency Assistance Services
When you are traveling or working anywhere in the world, your covered Visa card gets you access to a multilingual call center 24 hours a day, 365 days a year to help get the assistance you need. As a covered cardholder, you, your spouse and dependent children under 22 years of age who are traveling with can call a dedicated toll-free number in the United States, or call collect when traveling abroad. Keep in mind this program provides assistance only. Cardholders are responsible for the cost of any services received. Services include:
- Medical Referral Assistance - provides medical referral, monitoring, and follow-up
- Emergency Transportation Assistance - arranges for transportation under medical supervision
- Emergency Message Service - can relay emergency messages for travelers and is available 24 hours a day
- Prescription Assistance and Valuable Document Delivery Arrangements - can accommodate unexpected prescription needs or transport critical documents (e.g. passport or travel visa), which may have been left at home or elsewhere
- Legal Referral Assistance - can arrange contact with English-speaking attorneys, U.S. embassies and consulates, bail-bond assistance and follow-up assistance
- Emergency Ticket Replacement - arranges for the replacement and delivery of new tickets, and assists with ticket reimbursement procedures
- Lost Luggage Locator Service - can help you through the common carrier’s claim procedures or can arrange shipment of replacement items if an airline or common carrier loses your checked luggage
- Emergency Translation Service - provides telephone assistance in all major languages and helps find local interpreters, if available. Certain terms, conditions and exclusions apply. Contact your issuer for a copy of your Guide to Benefits.
View Travel Emergency Assistance Services terms and conditions
Visa Zero Liability
With Visa’s Zero Liability Policy, you won’t be held responsible for unauthorized transactions made with your Visa card. You’re covered if your card is ever lost, stolen or fraudulently used.
Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more details.
Turn the idea of premium rewards, valuable benefits and special experiences into a reality with the ease and security of your Visa Signature credit card.
Your Visa Signature card may offer access to additional benefits. Please check with your card issuer to learn more about specific benefits and features available to you.
Auto Rental Collision Damage Waiver*
When you use your covered Visa card to rent a vehicle, you’ll get built-in Auto Rental Coverage. You’re covered for physical damage, theft, reasonable and customary towing and loss-of-use charges. Decline the Collision Damage Waiver coverage offered by the rental agency and make sure your name is listed as the primary renter on the auto rental contract. Any additional drivers must also be listed on the auto rental agreement. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Baggage Delay Reimbursement*
If your checked baggage is delayed or misdirected for more than four hours, you can be reimbursed for necessities you purchase up to $300. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions,, contact your issuer for a copy of your Guide to Benefits.
Cellphone protection*
When you pay your monthly wireless bill with your covered Visa card, your cell phone can be protected for the next calendar month. So you can get reimbursed if your cell phone is stolen or damaged ($50 deductible). Certain terms, conditions and exclusions apply. In order for coverage to apply, you pay your eligible monthly cellular wireless bill with your covered Visa card.
For full terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Emergency Evacuation and Transportation/Repatriation of Remains Coverage*
When you use your covered Visa card to purchase travel tickets, this benefit can transport you to the nearest medical facility for treatment if you are sick or injured ($10,000 maximum).
Certain terms, and conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
Emergency Medical / Dental*
When you use your covered Visa card to purchase travel tickets, you can be reimbursed for emergency medical or dental expenses you incur when traveling ($2,500 maximum).
Certain terms, and conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
Extended Warranty Protection*
When you use your covered Visa card for your eligible purchases, Extended Warranty Protection will double the term of your eligible manufacturer’s U.S. warranty up to 1 additional year on eligible warranties of 3 years or less; for warranties of less than 1 year, the term is doubled; for warranties of one year or more an additional year of coverage is provided. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Global Entry Statement Credit*
Apply for Global Entry, a U.S. Customs and Border Protection program and use your Visa Signature credit card to pay the application fee (currently $120) to receive a $120 statement credit.
Hotel Theft Protection*
When you use your covered Visa card to pay for a hotel room in the U.S. or Canada, Hotel Theft Protection can provide reimbursement for personal belongings stolen from your room. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Lost Luggage Reimbursement*
When you use your covered card to purchase an airline or common carrier ticket, you can be eligible to receive reimbursement for your checked luggage or carry-on baggage and their contents in the event of theft or misdirection by the airline or common carrier. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Price Protection*
If an item that you purchased with your covered Visa card appears in a print advertisement at a lower price, you can be reimbursed the difference. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Purchase Security*
Safeguard your new item against theft or damage within the first 90 days of purchase with Purchase Security, available when you pay for your eligible item with your covered Visa card. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Return Protection*
Use your covered Visa card and get extra return protection any time you make an eligible purchase of an item up to $250. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Travel Accident Insurance*
Add peace of mind to your itinerary. Purchase your airline ticket with your covered Visa card and you can enjoy Travel Accident Insurance. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Trip Cancellation / Interruption*
When you purchase your travel ticket with a covered Visa card and you must cancel or interrupt your trip, this benefit can help reimburse for the non-refundable cost of your passenger fare. This coverage applies to more than air travel. It also can be in place when a covered Visa card is used to purchase a ticket for travel via other forms of eligible transportation, such as a ferry, rail, bus or cruise ship. Certain terms, conditions and exclusion apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Trip Delay Reimbursement*
Anticipate delays when you purchase air travel with your covered Visa card. With Trip Delay coverage you can receive up to $300 when you’re stuck for more than twelve hours due to a covered hazard such as equipment failure, inclement weather, strike and hijacking/skyjacking. Certain terms, conditions and exclusion apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.
For complete terms and conditions, contact your issuer for a copy of your Guide to Benefits.
Visa cards make everyday purchases easy, from millions of stores both online and in person.