Visa Europe Board

Visa retains an effective decision-making body in Europe through a revised Visa Europe Board that reflects our new structure as a wholly-owned subsidiary of Visa Inc. and as a Bank of England designated entity.

The role of the Visa Europe Board includes approving the budget for Visa in Europe, tailoring Visa Inc. strategy for the European region and deciding on matters referred to it by the Visa Europe Executive Leadership Team.

The CEO is responsible to the Board for the day-to-day management of the European Business, supported by her leadership team and a management committee.

Reporting lines with the European business balance the needs of both the regional operating model and the global regional structure, with matrix reporting lines in place for central service functions.

Policy & Regulation

The European Commission announced new regulations designed to safeguard consumer financial data. New regulations require an additional security step for some online purchases. More purchases will require the added layer of security known as two-factor authentication for consumers to confirm their identity.
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Self-assessment

In November 2025, Visa Europe published its updated self-assessment against the Principles for Financial Market Infrastructures (PFMI). The point of the assessment is 5 November 2025.

The PFMIs are internationally agreed standards published by the Committee on Payments and Market Infrastructures (CPMI) and the International Organisation of Securities Commissions (IOSCO) in April 2012. They are a part of a set of standards that the international community considers essential to strengthening and preserving financial stability.

Visa Europe as a Recognised Payment System has undertaken the self-assessment against the principles that apply to payment systems.

You can download a PDF version of the document here.

A closeup of a shopper using the Visa card on her phone to make a contactless payment at a terminal.

Visa Rules

Visa Europe Operating Regulations

The previously published broad Visa Europe Operating Regulations have been retired. The new public version of the Visa Core Rules and Visa Product and Service Rules (which relate to Scheme) can be downloaded here.

To request a copy of the rules relating to Processing, please email [email protected].

Corporate Responsibility

Helping people and businesses in our markets to prosper in a global economy.

As a trusted brand in payments, Visa has a tremendous opportunity and responsibility to use our business to connect the world— enabling economic growth and strengthening economies while also helping improve lives and create a better world.

UK Corporate Governance Report including Section 172 Statement

All large companies (including subsidiaries) have to publish a statement explaining how its directors have had regard to wider stakeholders when performing their duty under s172 of the Companies Act 2006. Visa applies high standards and best practice to corporate governance arrangements, complying with the regulatory governance requirements of our regulators.

Read Visa's Corporate Governance Report

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UK Modern Slavery Act Statement

Visa is committed to operating responsibly and establishing high ethical standards across our company. The U.K. Modern Slavery Act of 2015 requires companies carrying on business in the U.K. to publish a statement describing steps taken to ensure modern forms of slavery and human trafficking are not taking place in the company’s business operations and supply chains.

Read Visa’s Modern Slavery Act Transparency Statement

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UK Tax Strategy and EU Public Country-by-Country Reporting

Visa is a global payments technology company that enables fast, secure and reliable electronic payments across more than 200 countries and territories. We facilitate global commerce through the transfer of value and information among a global network of consumers, merchants, financial institutions, businesses, strategic partners, and government entities.

Schedule 19, Finance Act 2016 requires Visa to set out the tax strategy of its UK companies and this is detailed below. This strategy covers all taxes and applies from the date of publication until it is superseded.

Read Visa’s UK Tax Strategy

Read Visa's EU public country-by-country reporting - Spain

UK Pension Schemes

The chair of the Trustee Directors of Visa Europe Pension Trustee Limited, Peter Gibbs, has provided two statements.

Read Visa Europe Pension Plan Chairman’s Statement

Read Visa Europe Pension Plan’s Implementation Statement

In addition, there is also a requirement to issue a Statement of Investment Principles for both of Visa’s pension schemes in the UK, which sets out the trustees’ investment strategy and their policy on environmental, social and corporate governance factors. Also, for the Visa UK Pension Plan, the trustees have produced a statement that sets out the actions they have undertaken to implement the stewardship policy in accordance with their SIP.
 

Read Visa Europe Pension Plan’s Statement of Investment Principles dated September 2025

 

Read Visa UK Pension Plan’s Statement of Investment Principles dated February 2026

 

Read Visa UK Pension Plan’s current Engagement Policy Implementation Statement

FSB Continuity of Access Questionnaire

The Financial Stability Board (FSB), an international organization that monitors and makes recommendations about the global financial system, published its Guidance on Continuity of Access to Financial Market Infrastructures (FMIs) for a Firm in Resolution on 6 July 2017.

This document provides guidance for FMIs, such as Visa, for maintaining critical function continuity in times of a serious incident.

In addition, the FSB also developed a questionnaire for FMIs to complete that provides information relevant to continuity of access support when clients require resolution.

Read Visa Europe Limited’s summary response to the FSB Continuity of Access Questionnaire here.

Diversity & Inclusion

Visa believes that everyone has the right to be treated with dignity and respect in the workplace irrespective of race, nationality, ethnic origin, religion, belief, sex, sexual orientation, sexual identity including gender reassignment, pregnancy or maternity, age, disability, marriage and civil partnership, and/or any characteristics protected in any of our markets.

Gender Pay Reporting

In accordance with its legal obligations, the branch of VISA Europe Ltd. in France establishes and communicates since 2019 before March 1 of each year the score of the Gender Pay Gap index.

The Gender Pay Gap index corresponds to a government measure that came into force in 2019. This index, whose overall score can reach 100 points, aims to compare the situation of women to that of men in the company according to 4 or 5 indicators, depending on the company's headcount. Given our headcount, our assessment covers only 4 indicators.

Our score, obtained according to these 4 indicators, is detailed below:

  • The pay gap: 39/40 points;
  • The difference in the rate of individual increases: 35/35 points;
  • Increase after return from maternity leave: 15/15 points;
  • Parity between women and men among the 10 highest salaries: 5/10 points.

For the reference period from 1st January to 31st December 2025, we obtained an overall score of 94/100.

As a company we continue to strive to evolve and improve our policies which over time will drive continued improvement in our score and help us meet our client’s needs.

Please find here a link to our UK gender pay report

Veuillez cliquer ici pour la version en français

Women in Finance Charter

In our mission to be an inclusive and balanced organisation, Visa in Europe signed the Women in Finance Charter in 2018. The Charter reflects the UK government’s aspiration to see gender balance at all levels across financial services firms.

By signing the Charter Visa in Europe pledges to promote gender diversity by:

  • having one member of our senior executive team who is responsible and accountable for gender diversity and inclusion;
  • setting internal targets for gender diversity in our senior management;
  • publishing progress annually against these targets in reports on our website;
  • having an intention to ensure the pay of the senior executive team is linked to delivery against these internal targets on gender diversity.

As part of the Charter, Visa committed to the following three-year targets by September 2027.

  • A target of 37.5% of women in senior management.
  • A target of 45% of women across Europe.

As of 31 July 2025, 36.8% of our European Visa senior managers were women and 43.4% of our overall population were women across Europe. 

Visa believes in empowering and advancing the careers of all talent, including women.  We will continue to remain committed to driving gender diversity progress and meeting our goals, and continue to focus on recruitment, retention, engagement, development and career activities going forward.

Code of Conduct

From 9 June 2016 we are required to operate separated scheme and processing activities for our European business, to ensure compliance with European regulatory requirements under the IFR.

Under this arrangement, we will separately compete for scheme and processing business, while continuing to meet the changing demands of a global marketplace.

Our Code of Conduct thelps us understand our roles and responsibilities in the context of this structure, no matter which area of Visa we are part of. It helps ensure individual and organisational compliance as we continue to deliver new and exciting products and services quickly and at scale.

Visa partners with its customers in Europe – banks and payment providers – to enable payments and associated services. Our focus is on providing global, competitive and innovative solutions that meet the needs of our customers. This in turn brings tangible benefits to their customers - enabling merchants to grow their businesses and enabling consumers to pay where and when they choose, and on any device.

Visa Europe Limited (Visa) operates separate management bodies for the management of Scheme and Processing.

In line with its obligations under Article 16(1) of the Regulatory Technical Standard (Commission Delegated Regulation (EU) 2018/72) of 4 October 2017) (‘RTS’)1 and without prejudice to the exemption of shared services referred to in Article 12 of the RTS, Visa has set out the following clear and objective criteria to ensure that the composition of its management bodies mitigates any conflicts of interest for the decision making process between Scheme and Processing:

  • Any Scheme and Processing management body is constituted with a defined mandate that ensures compliance with Visa’s Separation of Scheme and Processing Code of Conduct (including the protection of sensitive information and other conduct obligations to mitigate any conflicts of interest).
  • Members of the relevant management bodies of each of Scheme and Processing will at all times be subject to conflicts of interest policies

Any circumstances where directorships may be held by the same person at the same time in the management body of Scheme and Processing will be objectively justified and restricted to the minimum necessary to address a specific need or purpose. An example of circumstances where it may be necessary would be for regulatory, prudential or other risk based oversight.

1 onshored in the UK by the Technical Standards (Interchange Fee Regulation) (EU Exit) Instrument 2019