Your key to airport comfort and free access to lounges, spa and fast track lanes in partnership with Dragonpass worldwide.

Visa Airport Companion Program brings you luxury airport lounge benefits access in partnership with Dragonpass.

*Eligible Visa cardholders can now easily discover a selection of lounges in airports, spas, and fast track lanes around the world, along with all their personalized benefits. 

How to redeem? 

Download the Visa Airport Companion application from your app store to register for access.

• Download on the App Store
• Download on Google Play

Enjoy complimentary travel insurance benefits when booking trips with your eligible Visa card, offering safety and peace of mind.

How to redeem?

Click here for more details on Travel Insurance

Receive protection against theft or accidental damage where eligible items are purchased with your eligible Visa card.

How to redeem?

Click here for more details on Buyers Protection

Receive Extended Warranty coverage, beyond the manufacturer's warranty, for eligible items purchased with your eligible Visa card.

How to redeem?

Click here for more details on Extended warranty

Enjoy complimentary travel insurance benefits when booking trips with your eligible Visa card, offering safety and peace of mind.

How to redeem?

Click here for more details on Travel Insurance

Visa Concierge services are provided by Visa Concierge, offering 24/7 practical assistance for various needs.

How to redeem?

• To redeem Visa concierge as an Infinite cardholder, call the concierge hotline for Sub-Saharan Africa with international direct dialing at +44 207 136 8631.
• Alternatively, you can send an email to [email protected] for assistance.
• Provide your card details and specific requirements to the concierge representative who will assist you with your needs.

Concierge Digital Services:

• Register online: visit https://www.visaconciergecemea.com
• Contact:
  • Website: https://www.visa.co.za/pay-with-visa/benefits-and-offers/concierge.html
  • Call: +27 (0) 800 991 556 (SA) or +44 (0) 207 136 8631 (International) 
  • Email: [email protected] WhatsApp: +44 787 402 3129 (English) or +44 752 063 1646

Concierge WhatsApp Services:

• Add to Contacts: +44 787 402 3129 (English) or +44 752 063 1646 (French)
  
• Start Chat: Initiate a chat to receive terms and verify identity. 
• New Users: Follow instructions to complete profile and registration. 
• Contact:
  • Website: https://www.visa.co.za/pay-with-visa/benefits-and-offers/concierge.html
  • Call: +27 (0) 800 991 556 (SA) or +44 (0) 207 136 8631 (International)
  • Email: [email protected]

Global Customer Assistance Service services are provided by Visa GCAS, offering comprehensive support for various cardholder needs.

How to redeem?

• In order to access GCAS, log onto this link https://www.visa.co.za/support/consumer/lost-stolen-card.html and find your issuer country.
• Call the number associated with your issuer country to speak to a consultant and report a lost or stolen card.
• Issuers need to ensure that they are registered for the service, contact a Visa representative to confirm.
• For more information on GCAS please visit Visa Online on this link https://secure.visaonline.com/pages/4.745

YQ Meet And Assist is a global network of specialist airport meet & assist service partners providing an exceptional airport experience.

How to redeem?

• To redeem discounts, Visa cardholders can book through https://cemea.yqnowgroup.com/ and the relevant discount is applied directly to the transaction.
• Booking for the services must be made at least 72 hours prior to commencement of travel.
• This Exclusive Deal cannot be used in conjunction with other promotions.
• Visa cardholders are able to book other services such as a limo transfer, Visa on arrival, baggage porters and more.

Agoda.com is an online travel agency that facilitates reservations for accommodation, flights, ground transportation, and activities.

How to redeem?

• For Visa Gold, Platinum, Signature and Infinite cardholders, access Agoda.com and book your accommodation through https://www.agoda.com/c/visassapremium 
• When booking through these dedicated links it’s important to note that this discount only applies to properties listed as ‘Promotion Eligible’.
• At point of payment, input  your eligible Visa card and the discount will automatically be applied.

Booking.com is one of the world's leading online travel platforms, connecting travelers with over 28 million+ incredible places to stay.

How to redeem?

Click here for more details on Booking.com

BookingBash is CEMEA’s first subscription-based E-ticketing platform for Global Attractions and Activities.

How to redeem?

Click here for more details on BookingBash

IHG Hotels and Resorts is one of the world’s leading hotel companies, with around 6,368 hotels globally.

How to redeem?

Click here for more details on IHG

Visa Luxury Hotel Collection is composed of over 900 intriguing and prestigious properties and world-famous hotels.

How to redeem?

Premium Visa cardholders must reserve and pay for the room using a qualifying Visa credit card. 

1. Visit the Visa Luxury Hotel Collection website using this link www.visaluxuryhotels.com
2. When browsing accommodation, select your travel dates and create or sign into an account to finalize a booking.
3. At point of payment, input your qualifying Visa card to redeem this exclusive deal. 

Avis Car Rental operates one of the world’s best-known car rental brands with a truly global footprint.

How to redeem?

Click here for more details on Avis

SIXT rental and ride offers enables you to rent, schedule or transfer vehicles, with affordable rates and premium options.

How to redeem?

Click here for more details on SIXT

PRINTEMPS is a French chain of department stores, with a focus on beauty, lifestyle, fashion, accessories and men’s wear.

How to redeem?

Redemption is available online, web,  eCommerce and in-store / offline.

• Visa Classic and Gold cardholders can redeem this exclusive deal at https://www.visa.co.za/content/dam/VCOM/regional/cemea/genericafrica/paywithvisa/benefits-and-offers/printemps/invitation-classic-gold-always-on-offer-visa-cardholders.pdf
• Visa Platinum, Signature and Infinite  cardholders can redeem this exclusive deal at  https://www.visa.co.za/content/dam/VCOM/regional/cemea/genericafrica/paywithvisa/benefits-and-offers/printemps/invitation-platinum-signature-infinite-always-on-offer-visa-cardholders.pdf

For more information on this deal visit the PRINTEMPS page.

Bicester Collection is a group of luxury shopping destinations, extraordinary hotels and music and sports entertainment.

How to redeem?

1. For more information visit: https://www.visa.co.za/en_za/visa-offers-and-perks/the-bicester-collection/160354 
2. To redeem as a Visa Platinum cardholder: https://www.thebicestercollection.com/en/partner-offers/international-visa-platinum
3. To redeem as a Visa Signature cardholder: https://www.thebicestercollection.com/en/partner-offers/international-visa-signature
4. To redeem as a Visa Infinite cardholder: https://www.thebicestercollection.com/en/partner-offers/international-visa-infinite