Boost card usage with the new standard for online checkout
CLICK TO PAY Boost card usage with the new standard for online checkout
Contact your Visa representative to enable it.
The digital commerce challenge
The digital commerce challenge
Up to 26% of consumers give up on an online purchase if it takes longer than 10 seconds¹
But 1/4 people are still manually entering their card details.²
The result? 84% of European consumers have abandoned an online purchase.²
Simplify online shopping with Click to Pay
Simplify online shopping with Click to Pay
When every second counts, delivering a fast, secure, and seamless checkout experience for your cardholders isn’t a luxury. It’s a must.
Want to see how it works? Watch below.
3 key benefits for issuers like you
3 key benefits for issuers like you
Click to Pay is already adopted by leading UK merchants and issuers
Click to Pay is already adopted by leading UK merchants and issuers
17 million Visa credentials are ready for Click to Pay⁶
17 million Visa credentials are ready for Click to Pay⁶
89% of consumers think Click to Pay is as good as, if not better, than other digital payment methods.⁷
72% of consumers agreed Click to Pay provides an easy checkout experience.⁷
For Lloyds, Click to Pay is a win-win. It reduces friction for customers, increasing sales conversion and offers further protection against fraud
Lloyds Banking Group
Simple integration with your existing systems
Simple integration with your existing systems
and security of face-to-face contactless payments to e-commerce.
Here’s how the process works for issuers connecting to the Click to Pay API.
Start offering Click to Pay to eligible cardholders as a card-level feature today
Start offering Click to Pay to eligible cardholders as a card-level feature today
What is Issuer-Offered Click to Pay?
Click to Pay is now offered as a standard feature of eligible Visa cards. The cardholder manages their Click to Pay profile directly with their issuer – maintaining their details in an intuitive and convenient way, just like other services from their bank.What is Visa requiring of issuers?
Visa is requiring all active Visa Token Service participants to provide Click to Pay as an Issuer-offered service and as a pre-activated standard feature of all Visa cards.What does implementation look like?
Implementation involves three key stages for issuers and/or processors/third parties implementing on behalf of the issuers.
- First, during Pre-Implementation, you’ll receive a solution overview and Issuer Guide to help you understand the requirements, and your Visa representative is available to answer any questions.
- Next comes API Implementation and Testing, where your development team begins integrating the APIs based on the provided specifications. Once complete, your Visa rep will configure credentials and guide you through certification testing.
- Finally, in the Promotion to Production phase, you’ll be supported through the Going Live submission process. After approval and onboarding, you’ll start live proving in preparation for full launch.
Benefits of Click to Pay being issuer-offered
Activating Click to Pay as a card level feature removes friction to enrolment and when the issuer activates the card by enrolling it into Click to Pay, the cardholder benefits from more convenient and secure payments.
One contract: The issuer owns the contractual relationship with their cardholders, and cardholders will agree to the Issuer's Terms and Conditions (T&Cs) for Click to Pay, just as they do for other features of their Visa cards.
Comms you trust: the issuer owns every cardholder touch point. Lifecycle management services is a suite of backend APIs for the Issuer to call/ update as required.
Where can issuers go to get started?
Issuers should contact their Visa representative.
Sources
1. The 2025 State of Digital Experience Report, Conviva
2. E-commerce Consumer Research, Ipsos & Visa, Jan-Feb 2025, n=6,000 (UK, FR, DE, IT, ES, PL).
3. Click to Pay Visa pilot data, 2023.
4. The Future is Here: The methodologies behind Visa’s economic scenarios of the future. Visa Navigate. August, 2024.
5. Global Risk Team, Visa Net, CTP Fraud Rates, Oct 24- Feb 25.
6. Visa Net, Europe Click to Pay net non-expired cards in Europe, 2025.
7. Click to Pay Consumer Research, Ipsos and Visa, 2023.

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